It is unlocked at experience level 34.
Repairing it does not cost anything.
The hall changes as the player upgrades it:
Tapping on the hall lets players track their town visitors's statuses through 6 tabs:
- idle for visitors who are walking around town.
- waiting for visitors who are waiting on their orders.
- serving for visitors whose requests have been filled.
- ready for visitors who are ready to leave buildings.
- leaving for visitors who are going back to the station, either to be picked up by a fellow neighbor or to go home.
Players can interact with visitors directly from the Hall by tapping on 'see visitor', 'send away' or 'collect reward'.
A paw print lets players spot visitors who want to go to the sanctuary.
Upgrading the hall
The Town Hall begins with a visitor capacity of nine people. Upgrading the hall allows players to increase the number of visitors in the town.
Each upgrade increases the capacity of the hall by three and its level by one. It can be upgraded to level 12 for a maximum capacity of 42 visitors.